How do I rotate my images?
There are two ways to do this. Right click on the image in the left hand panel before using it within your document. If you have already placed the image into your document then you can rotate it using the orientation tool in your Inspector Panel.
How do I Edit, Scale or Crop an image after I have placed it into a picture box?
Double click on the photo that you want to edit. The image box editor will open and you can define the area you want by 'drag and drop', resize if required. You can also move the area around to select the part of image you want.
My picture resizes when I rotate it, what can I do to fix this?
You will need to open the picture box, by double clicking and select the area of the picture that you want to be displayed by drag and drop.
Can I cut and paste text from other packages into My Picture book?
Yes - use Ctrl-C or Apple-C to copy from your package and then open then double click your text box on the page and Ctrl-V or Apple-V to paste the text into the text box.
Can I select my own image as a background?
Yes - You can add your image to the backgrounds tab using the '+' button on the right hand side of the tab. Or 'Drag and drop' your picture onto the page, right click, select fit to page or spread and send to back if required. You can change the opacity of this image using the inspector.
Do I have to use the pre-set pages?
No. Photobooks start with plain pages that can be used and edited as you wish. Just click on your page style and drag it onto your page.
Can I add a printed cover after creating my book without one?
No - It is essential to select a printed cover product before creating your photobook.
Can I re-order the same book without having to upload my pages again?
Yes - we will retain all files for three months, just email our customer service team with your previous order confirmation number to re-order your product. If it has been more than three months you will have to upload your pages again.
What happens if I get warning triangles with the 'low quality message'?
Most images will reproduce fine in the printed product. If you have images from a mobile phone or a low Megapixel (2 Megapixel for example) camera then the finished print quality will only be as good as the image provided.
What size or resolution should my image be?
Ideally your images should be 300dpi at actual size of print. Canvases require 200dpi at actual size of print. The system will inform you of any images that fall below 200dpi on canvases.
When trying to order the software is telling me that I have empty text boxes, what does this mean?
These products have been designed with a large number of text boxes where you can type your comments, memorable dates etc. If these boxes are left empty the software recognizes this and is reporting it to you in the ordering process. Do not worry about it, this message will not stop you from ordering your gift and must be regarded merely as a notice.
What do I do when I am informed of updates?
Check the updates and you choose whether to update the software. If you select any of the boxes available to update then select the start button your software will start the update process.
How do I use a voucher code?
Using a promotional voucher code is easy. Simply build your product and click on the shopping trolley to purchase your creation, follow the instructions on screen and before you confirm your order, enter the voucher code in the box provided and click on 'apply'. Your final price will be adjusted to reflect your promotional voucher code. Unless otherwise stated, all promotional voucher codes are only valid for one product per household. Further promotional transactions using the same voucher code may invalid all orders. Vouchers cannot be used in conjunction with any other promotional offers. Only one promotional voucher code can be used per transaction.
Why are you asking for my Email address?
The email address we request upon downloading the software is used to alert you of helpful information, new services and discounts. You may unsubscribe from this email list at any time. Your personal information is used by My Picture Book only and will never be shared with any 3rd party
Have another question?
If you have any further questions that have not been answered or would like to make a suggestion or comment, please click on 'Contact' at the bottom of this page and complete the form and we will get back to you shortly.
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